SHIPPING & RETURNS
Please note as each piece is lovingly created after you place your order, we require up to 5 business days. Upon completion orders will be dispatched. Australian deliveries are usually 3-5 working days for regular post and express post is 1-2 working days, however this is not guaranteed and subject to Australia Post and location of delivery.
Shipping cost is calculated as you proceed through the checkout or can be quoted for overseas delivery. To work out the delivery estimates for your area please visit the Australia Post – Postage delivery times page.
Should the unlikely situation arise that your piece has arrived damaged or not representative of the item chosen on the website, Arch Rivals Curated by Design will happily replace your order. Please contact firstname.lastname@example.org as soon as possible. Photographs of the damage must be supplied as proof - please attach to your email.
Please retain original packaging, as this is the best method to return items to us upon instruction. In the case where a refund is issued, the refund will be facilitated through your original payment method. Please note, gift vouchers cannot be refunded for cash.
Orders are not eligible for change of mind returns.
Please note, once an order is placed and paid for, no amendments or cancellations can be made.